Privacy Policy

Last updated: 13 May 2026

MHODE ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

This website is operated by CRC Ecommerce.

1. Information we collect

When you visit our website, place an order, or contact us, we may collect: name, email address, shipping address, billing address, phone number, payment details, device/browser information, IP address, and website usage data.

Payment information is processed securely through third-party payment providers and is never stored directly by us.

2. How we use your information

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and services
  • Send order updates
  • Send marketing communications (if opted in)
  • Prevent fraud and abuse
  • Comply with legal obligations

3. Marketing communications

If you subscribe to our emails or SMS marketing, you may receive product updates, promotions, educational content, and offers. You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

4. Cookies

We use cookies and similar technologies to improve website performance, personalise your experience, analyse website traffic, and support advertising and remarketing. You can disable cookies through your browser settings.

5. Third-party services

We may use trusted third-party services including Shopify, payment providers, analytics platforms, advertising partners, and email/SMS platforms. These providers may process your data in accordance with their own privacy policies.

6. Data security

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your rights

Depending on your location, you may have rights to access your personal data, correct inaccurate information, request deletion of data, withdraw consent, or object to data processing. To exercise your rights, contact us at hello@mhode.com.

8. International customers

By using our website, you understand that your information may be transferred and processed outside your country of residence.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact us

CRC Ecommerce
[Address]
hello@mhode.com